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Mohammad bilal Mohmand
Location:
Kent, WA
Description:
Mohammad bilal Mohammad ,27026 48th PL S Kent, WA 98032 XXXX@hotmail.com Professional Summary Talented Technical Support Representative with gift for understanding needs of both business and home users. Versed in troubleshooting and desktop support on Windows, Linux and Mac systems. Proven skill in resolving problems quickly on first call. Versatile Technical Support Representative skilled at offering clients easy-to-understand guidance and actionable advice. Positively impacts all customer interactions and engineering efforts for supported products. Seasoned System Administrator year background in Information Technology. Progressive experience marked by continuous contributions above and beyond requirements. Career achievements in large-scale software deployments, network buildouts and data security. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position. Ready to help team achieve company goals. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skills End-User Support Software Updates LAN Protocols Hardware Installations Security Oversight Data Collection Project Management Excellent Interpersonal Skills Security Protocols Presentations Stakeholder Collaboration Contract Review Proficiency Document Management Company Policy Adherence Device Configuration Operations Management IT Vendor Management Database Management Data Analysis IT Compliance IT Service Management IT Asset Management Desktop Support Call Center Operations Work History December 2013 - November 2021 Shanti Volunteer Association - Jalalabad , Afghanistan Information Technology Specialist Enhanced system performance by implementing and maintaining hardware and software upgrades. Streamlined IT processes for increased efficiency through the development of automated solutions. Reduced network downtime with proactive monitoring and troubleshooting. Developed custom applications to address unique business challenges, resulting in improved workflow efficiencies. Established IT policies and procedures, fostering a culture of security awareness within the organization. Troubleshot complex hardware and software issues for swift resolution, minimizing downtime for affected users. Deployed effective cybersecurity measures including firewalls, antivirus software, intrusion detection systems and periodic vulnerability assessments to protect company''s digital assets. Diagnosed and executed resolution for network and server issues. January 2010 - February 2012 Amiri Security Company - Kabul , Afghanistan Security Officer Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification. Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis. Reduced incident response times by implementing efficient emergency procedures and collaborating with local law enforcement agencies. Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities. Conducted thorough investigations into security incidents, documenting findings, and recommending appropriate actions. Created a culture of safety awareness among employees through regular presentations and communication on security issues. Ensured proper functioning of security equipment by performing routine inspections, maintenance, and coordinating repairs as needed. Supported event planning teams by providing input on necessary security arrangements during special functions or high-profile meetings. Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures. Assisted in developing comprehensive security policies to address potential risks and protect company assets. Responded effectively to emergencies or disturbances, prioritizing the safety of personnel while minimizing property damage or loss. Coordinated with other departments to enhance cross-functional collaboration for improved overall security strategy implementation. Managed access control systems efficiently, ensuring accurate records of employee badges for restricted areas were maintained at all times. Developed strong relationships with local community members to foster trust between the organization''s security team and its neighbors. Conducted pre-employment background checks on prospective hires as part of the organization''s commitment to maintaining a secure workforce environment. Evaluated the effectiveness of existing security measures by conducting regular audits on systems, processes, and incident reports to identify areas for improvement. Education January 2016 Nangarhar University Jalalabad , Afghanistan Bachelor of Journalism Journalism January 2000 Tajrowbi High School Jalalabad , Afghanistan High School Diploma
Category:
Services
Posted:
April 16 on BarefootStudent
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