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Christina Owens | Services Service | 7269199606

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Christina Owens

Description:

Christina Owens 46 Reid Edward Ln Lillington NC 27546 910-651-XXXX XXXX@gmail.com Looking for a company to advance my career within the business industry. I am a customer service oriented professional with management experience. CSA lll Broad River Retail July 2021 to Present Customer service handling multiple screens with multiple software programs. Taking inbound calls and helping customers to resolve issues. Remote Customer Service Rep MCI World/ Mass Markets January 2021 to July 2021 Answering calls for the Florida Health Dept.to set up appointments for the covid vaccine. Taking calls for the CDC and answering questions about the vaccines. Remote Customer Service Rep Kelly Services September 2020 to January 2021 Setting up non-emergency transportation. Inbound calls with medical insurance companies and handling multiple programs on two computer screens. Handling all aspects of customer service. Ensuring all members accounts are active so they can utilize their benefits. Owner Operator ABC Cleaning April 2018 to September 2020 Responsibilities: Cleaning houses Customer Service Specialist Conduent January 2018 to May 2019 Taking inbound calls for insurance companies, handling all aspects of customer service, using a multi-line phone system, as well as assisting with insurance claims while utilizing a dual screen computer system. Answered questions from customers and utilized my problem solving skills. Data Control Specialist RTI International/Raleigh, NC April 2019 to October 2019 Responsibilities: Collect Medical data and enter it into database. Call Center Customer Service Representative In a call center setting I provided assistance to medical insurance members while using a multi- line phone system as well as computer programs using two screens to better serve the customer. Independent Travel Agent Crystal Clear Travel/ Intele-Travel independent Agent Cameron, NC January 2017 to January 2018 Owner/Operator, Office management, time management. I aided customers to help create an unforgettable travel experience. Store Assistant J Cash Mart - Carthage, NC - May 2015 to January 2017 Responsibilities: Opened and closed the store, dropped off bank deposits, stocked shelves, cleaning, reordered stock for the store. Supervised other employees. Skills: Customer service, management, time management, clerical, multi-machine operations, deposits, placing grocery orders, cleaning and stocking. Front Desk Clerk Palomino Motel - Sanford, NC - September 2012 to August 2014 Responsibilities: Waited on customers, check in/check out, answered phones, resolved issues. Accomplishments: positive attitude, customer oriented. Skills: Used computer, multi-line phones, cash register, handling customer concerns. Office Manager New Again Carpet Cleaning Inc., Fayetteville, NC - November 2010 to October 2011 Responsibilities: Office management, answered phones, scheduled appointments, did payroll, filed paperwork, AP/AR, deposits, HR, marketing, invoicing, collecting payments, hiring for cleaning branch of the company. Accomplishments: I found $4000 of unpaid invoices in my first two weeks working. Skills Used: management, marketing, customer service, human resource, payroll, AP/AR,. Education: Associates in Business Administration Southern New Hampshire University Online - Manchester, NH 2016 to present Skills: Skills include management, supervisory, time-management, computer, multi phone system, as well as AP/AR, HR, and the ability to upsell products.
Category:
Services
Posted:
May 14 on BarefootStudent
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