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HVAC Services & Sales Manager
Location:
Colorado Springs, CO
Description:
POSITION SCOPE: The Sales & Service Manager will be responsible for leading our service operations across the Pikes Peak Region. In addition, you will be responsible for supervising a team of trade techs and together with heads from other PLS divisions, apply data-informed practices to ensure the quality and efficiency of our service operation. ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Supervise a team of trade service techs and support and evaluate their growth Demonstrates sales ability, financial and business knowledge, and operations knowledge to drive new business Use data-informed practices to improve quality, efficiency, and delivery of services Review and improve all procedures and processes for the service department and for plumbing and HVAC services customers within and beyond the warranty period Develop the ability to qualify prospects, set effective appointments, follow up on leads and referrals and answer questions and objections in a proficient and responsible manner Collaborate with other division heads to analyze patterns and trends amongst all divisions, and apply data-informed practices to improve the quality, efficiency, and delivery of services across the state Ensures that all required insurance certificates and statutory worker's compensation are in place prior to commencing work Interprets specifications and company policies to subordinates and enforces safety regulations. Analyzes and resolves work problems, including worker complaints and grievances. Manage all high-level escalation issues Learn how to manage quotes to close sales and maintain an active backlog of quotes Other duties as assigned QUALIFICATIONS: Associate degree or higher preferred but not required At least three (3) years of leadership experience in the mechanical services industry Strong interpersonal skills, ability to maintain relationships and grow people Strong written and verbal communication skills Strong desire to work as a team with a results-driven approach Strong analytical and problem-solving skills Strong desire to grow and open to feedback Demonstrated ability to work in a fast-paced, high-stress environment Advanced skills with software related to dispatch services and MSOffice products Demonstrated ability to act with integrity and professionalism COMPENSATION: $60,000 - $80,000, plus commissions EEO STATEMENT PLS is an Equal Opportunity Employer, including disability/vets. Job Posted by ApplicantPro
Category:
Career Services
Posted:
January 25 on ApplicantList
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