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Paul J Morrison
Location:
Ayer, MA
Description:
Paul Morrison XXXX@gmail.com ⦁ www.linkedin.com/in/paulmorrison1997 ⦁ (978) 877-XXXX ⦁ 15 Gardner Ln., Ayer MA, 01432 Professional Experience Complaint Coordinator October 2023- Present Werfen Coordinate and manage all aspects of customer complaints related to biomedical devices. Ensure timely investigation and resolution of complaints in compliance with regulatory requirements. Conduct root cause analysis to identify underlying issues contributing to complaints. Develop and implement corrective and preventive actions to address recurring complaints and improve product quality. Queried and presented daily reports of complaint analytics from SAP to excel for progressive transparency. Coater helper April 2023 – September 2023 Bemis Associate Inc. Efficiently prioritize the upkeep of our extruders in a fast paced environment, operating man lifts, and battery-powered fork lifts. Safely operated man lifts and battery-powered forklifts to facilitate equipment and material handling. Consistently followed stringent safety protocols, including using personal protective equipment (PPE) and compliance with internet safety regulations. Played a crucial role in the quality control process by signing off on coater helper machines to meet production standards. Collaborated effectively with team members to maintain a smooth workflow and resolve operational challenges. Maintained a clean and organized work area, ensuring a safe and efficient working environment for all team members. Customer Experience Partner March 2021- April 2023 Berry Global Inc. Answer and assist with routine inquiries regarding purchase orders, shipments, returns, compliance, backorders and EDIs on a unique program designed for Berry/Laddawn. Provide exceptional customer service by being responsive with an hour of each inquiry Completed an average of 110% of daily expected transaction per day for the last 3 months of my employment Assist with inventory support system which shipping and production run in the plastic industry Complied and advocated for safety procedures, especially IT related safety Residential caseworker July 2020 – December 2020 The Key Program Implement treatment interventions for children aged 0-19 Support a living environment for children that is both fun and safe, bettering their ability to optimally navigate life Maintain confidentiality while providing ongoing information and advocacy to assigned clients Updated daily treatment plans and services notes tailored to treatment Education Bachelor of Science in Psychology February 2020 University of Massachusetts Amherst
Category:
Services
Posted:
April 3 on BarefootStudent
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