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Chantel D. Thomas
Location:
Dallas, TX
Description:
CHANTEL D. THOMAS 2707 South Marsalis Avenue Dallas. Tx 75216972.890.XXXX XXXX@gmail.com OBJECTIVE Seek challenging positions with a prospective company utilizing strong organizational, administrative, and communication skills. To achieve a company's mission statement while excelling in exceptional customer service. EDUCATION Herzing Online College Present Associates of Science Nurse Aide Academy 2008 Registered Nurse Aide El Centro Community College 2004-2005 Basic Courses David W. Carter 2004 Diploma SKILLS 40 WPM Microsoft PowerPoint 10-key Microsoft Excel Oracle Software Microsoft Word Admin Software Microsoft AccessEXPERIENCEIndependent ContractorNexRep - Dallas, TXJuly 2022 to PresentWork from Home Customer Service Representative for various contracts. Answer inbound calls and provide assistance with basic account information, billing & sales/current promotions, plan adjustments, online account navigation, and other various tasks.Independent ContractorShiftsmart - Dallas, TXMarch 2022 to PresentCustomer Service, Assistant/Secretary & Clerical Duties, Event Staff, Fulfillment, Food Production, Food Prep, Sales Associate, Production Support, and Various Other Tasks.Independent ContractorShifts by Snag A Job - Dallas, TXDecember 2021 to PresentCustomer Service, Assistant/Secretary & Clerical Duties, Event Staff, Fulfillment, Food Production, Food Prep, Sales Associate, Production Support, and Various Other Tasks.Independent ContractorQwick - Dallas, TXOctober 2021 to PresentCustomer Service, Assistant/Secretary & Clerical Duties, Event Staff, Fulfillment, Food Production, Food Prep, Sales Associate, Production Support, and Various Other Tasks.Independent ContractorWonolo - Dallas, TXOctober 2021 to PresentCustomer Service, Assistant/Secretary & Clerical Duties, Event Staff, Fulfillment, Food Production, Food Prep, Sales Associate, Production Support, and Various Other Tasks.Part-Time Customer Service AssociateBoston Market - Duncanville, TXDecember 2021 - July 2022Assist customers with current menu information, promotions, catering orders, and with order placement. Assist Line cook with food preparation for menu items that are placed on the line for guests order placement, or catering orders. Cook selected menu items that are to be prepared for guests to be served.Part-Time Customer Service AssociateParty City - Carrollton, TXSeptember 2019 - May 2020Assist customers with check out, store navigation, price verification, sale and promotional items. Stock and face store merchandise on shelves. Assist with balloon orders/walk-in balloon orders as well as balloon bouquets for store display.Customer Service AssociateWalgreens - Dallas, TXNovember 2018 - March 2019Assist and provide customers with proper product knowledge and location, purchase of item selections as a cashier with coupon and reward point system requirements applied during transactions, stock items, shelf labeling, advertised sale item tagging, housekeeping. Also licensed to sell tobacco and alcoholic beverages.Part-Time Sales AssociateAuntie Anne's Pretzels - Dallas, TXJuly 2018 – August 2018Assist with food preparation, food service, and also assist with store housekeeping duties during and after close of the store. Inform customers of current and upcoming sales and price changes.Customer Service RepresentativeETech - Dallas, TXJanuary 2018- May 2018Provide customer service by way of online chat, to clients that currently have the Verizon network informing of basic account information, billing & sales, plan & bill estimation, and phone or new phone release information. Also provided phone and plan information to those interested in becoming a client with Verizon. Sales quota.Fulfillment SpecialistAmazon - Dallas, TXAugust 2017 – December 2017 Inbound Prep department which included unpacking and preparing sale items for the sale floor in the main distribution warehouses, preparing required sale items with requested bubble wrap, safety precaution labels, individual bagging, and special preparation methods for certain items.Fulfillment Specialist Chewy Inc. - Grand Prairie, TX March 2017- July 2017 Outbound fulfillment duties which may include: Order Picking (Single or Multiple)/ Singles Packing/ Tape Line/ Staging/ Docks & Trailer/ Hospital Line/ Problem PKTrained On: Double WalkieLevel III SecurityTexas Protective Services - Ferris, TXSeptember 2016 - March 2017 Present and provide security services to selected contractors for basic company operations or specific events. To ensure proper procedures & protocols are followed while providing a sense of security. Part Time Sales Associate Family Dollar - Dallas, TXPart Time Sales Associate May 2016 - August 2016 Assist customers with the purchase of personal merchandise selections and Help with store navigation, advertised sales & pricing, worked with cash, stocking items, and housekeeping. Event Services DivisionPlatinum Event Services - Dallas, Texas March 2016 - September 2016 Ticket Takers / Door Security / Ushers/Event Consulting / Metal Detector Rental/ Traffic Control/ Stage / Peer Group Security/ Valet / Parking Services/Radio Rental Customer Service RepresentativeWilliam-Sonoma - The Colony, Texas April 2015 - October 2015 Answer inbound calls for customers with Pottery Barn, Pottery Barn Teen, Pottery Barn Kids accounts or any other account under the company to place only order, check account information, order or shipping status, item inquiry, sale/ promotion information, website navigation. Inventory Associate/CashierWalmart - Red Oak, Texas August 2014 - February 2015 Inventory Associate- Pick selected items from the inventory department to be stocked and placed on the sales floor by fellow sales associates. Place overstock items back in the inventory department in an organized manner. Cashier- Assist customers with the purchase of personal merchandise selections and Help with store navigation, advertised sales & pricing, worked with cash, stocking items, and housekeeping. Customer Service RepresentativeCitiGroup - Irving, Tx May 2011 – June 2012 Inbound calls from clients with Home Depot Commercial Credit Card accounts to provide basic account information, provide in-store transaction overrides, billing & payments, and online navigation assistance. Customer Service RepresentativeStaffmark Staffing Agency - Richardson, Texas October 2010 – May 2011 Inbound calls from clients in the process of Bank of America’s Home Loan Modification program to provide basic account information, explain modification process, inform of requested and received documents, billing & payment, modification status, and online navigation assistance. Part-Time Shop SecretaryGod's Gift Automotive - Dallas, Texas May 2009 - April 2014 Meet and greet customers, handle and process paperwork to complete customer’s requests and requirements regarding orders for parts, inventory, payroll, data entry, delegate clerical duties, and orchestrate maintenance and housekeeping. Customer Service RepresentativeAegis Communications Inc. - Irving, Tx July 2008 – March 2009 Inbound calls from clients related to Humana Insurance contract dealing with activation of accounts, payments & billing, prescription medication approval, general policy information, and outbound collections & advertising. Customer Service RepresentativeStream International Inc. - Richardson, Tx November 2007 – January 2008 Inbound calls from clients related to Sirius Satellite Radio contract dealing with activations, billing & payments, technical support and outbound collections. Sales quota requirements. Customer Service Representative Stream International Inc. - Richardson, Tx December 2006 – May 2007 Inbound calls from clients related to H&R Block Tax Cut contract dealing with technical support, program navigation assistance, billing & payment, and outbound collections. Sales quota requirements.
Category:
Services
Posted:
April 4 on BarefootStudent
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