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HVAC Service Technician
Location:
Asheville, NC
Description:
A FirstCall Mechanical Company HVAC Service Technician - Commercial Location: Asheville, NC Who is R&W Mechanical? R&W Mechanical was founded in 1958, with operations around western North Carolina. R&W provides unmatched quality installation and service of their heating/colling and ventilation systems. From large commercial projects such as hotels, schools, medical buildings, churches and restaurants to residential systems, R&W is committed to supporting our contractors and customers to complete each job with exemplary workmanship. R&W is also the perfect resource for special residential projects that are out of the scope of many HVAC companies. Our team of experienced professionals offers in-house planning, fabrication, installation as well as repair services. We look forward to the opportunity of working together. WHO IS FIRSTCALL MECHANICAL? FirstCall Mechanical is a commercial and industrial HVAC, building controls, electrical, and plumbing services company. We serve commercial and industrial customers, including distribution centers, cold storage facilities, food manufacturing facilities, universities, and other commercial properties. FirstCall has approximately 290 employees and operations across Virginia, Tennessee, North Carolina, South Carolina, Georgia, Florida, and Texas. We are actively growing our operations across the country. FirstCall Mechanical not only partners with companies to nurture growth in the market, but also provides equal focus on employee growth and development as well. We believe when YOU succeed, we all succeed, so we strive to be the first call for talented team members who want a career, not just a job. POSITION OVERVIEW We are currently seeking an experienced Commercial HVAC Service Technician to join the fast-growing R&W Mechanical Team. The ideal candidate will have a can-do attitude and strong problem-solving skills, as well as a high level of customer service. JOB RESPONSIBILITES Diagnose causes of problems and/or failures in heating/air conditioning systems, refrigeration systems and food service equipment, for the purpose of identifying equipment and/or systems repair and/or replacement needs Perform maintenance and service repairs, install new units or replace parts for existing units according to specifications Repair or replace defective parts in units and equipment and their controls Communicate with Dispatch to ensure completion of scheduled job Maintain preventative maintenance schedules and procedures for customers Provide elite customer service to every customer Perform electrical and mechanical inspection and maintenance on equipment to ensure peak performance Perform specific preventative maintenance including belt adjustments, oiling, greasing and cleaning of equipment Use experience and technical skills with preventive maintenance and system operations to determine service requirements Ability to interpret engineering drawings in reference to layout, location and operation of the system(s) Represent the company in a positive manner to other trades, contractors and owners Advise owner/representative of preventive maintenance inspections performed and corrective actions to be taken Suggest additional services that are beneficial to customer Work in a team-based environment to share information and workload while ensuring customer satisfaction Submit required paperwork to Service Coordinator/Dispatcher in a timely manner Must work in a safe manner on a daily basis and ensure that all safety measures are taken at all times Performs other duties as assigned Flexibility to work overtime/ weekends, as required QUALIFICATIONS Valid driver license with acceptable driving record Active EPA certificate 3-5 years' experience in a commercial HVAC setting Available to work flexible hours and on-call shifts as needed Ability to frequently lift up to 75 pounds and ability to lift and regularly carry items weighing up to 50 pounds BENEFITS Competitive Wages & Weekly Pay FREE dental insurance for employee FREE short-term disability FREE life insurance coverage of $20,000 Eligible for insurance benefits 1st of the month after hire date with multiple options 401k plan with generous company match after 30 days PTO & Paid Holidays Access to FirstCall Academy for training and development Education Reimbursement Program Generous Employee Referral Program ACCOUNTABILITIES Continual learning and development in the body of knowledge through FirstCall Academy, to ensure we set the bar for skill level in the industry Elite level of customer service, to ensure we continue to be the FirstCall our customers make for their HVAC & Refrigeration needs ORGANIZATIONAL ALIGNMENT This position reports to the local service manager, and has a responsibility to the entire service team and all of our customers. BEHAVIORAL PROFILE Strategic Skills Ability to learn new skills and knowledge. Ability to understand concepts and complexity comfortably. Open to change and will try anything to find solutions. Able to handle uncertainty and make decisions without knowing the whole story Operating Skills Ability to discern between tasks to determine how best to accomplish goals and organize task/people assignments to get results in a timely way. Ability to figure out processes and simplify them in order to maximize workflow. Behavior Skills Ability to manage people and situations when conflicts arise. Ability to seize opportunities with the drive to complete goals. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations. Mental stamina for problem solving and prioritizing multiple tasks. Personal and Interpersonal Skills Ability to establish and grow relationships with customers through effective verbal and written communication. Dedicated to the needs of the customers, manufacturers and peers and has the patience to actively listen to all business partners. Able to solve problems and skillfully negotiate with a minimum of noise while managing stress. Demonstrates integrity and trust through appropriate directness and truthfulness. Ability to understand personal strengths and weaknesses, seek feedback and improve upon shortcomings. Environmental Requirements Has ability to work remote when not required in office for project-specific requirements. Physical Demands While performing the duties of this job, the employee is regularly required to use hands to operate the computer keyboard and telephone, reach with hands and arms. The employee frequently is required to stand, walk, and sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization. R&W Mechanical is an Equal Opportunity Employer Job Posted by ApplicantPro
Category:
Career Services
Posted:
April 15 on ApplicantPRO
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