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Anthony Fulton
Location:
Cincinnati, OH
Description:
Anthony Fulton II 513-302-XXXX • Cincinnati, OH 45231 • XXXX@gmail.com [Customer Service] | [Information Security Professional] | [Communication] I am certified with expertise in both Data Analytics and Cybersecurity Analyst programs, equipping me with a comprehensive skill set in data analytics and cybersecurity. Through hands-on experiences in these courses, I honed my abilities to analyze and interpret complex data sets, as well as implement robust cybersecurity measures to safeguard sensitive information. My Google Data Analytics certification demonstrates proficiency in extracting valuable insights from data, while my IBM Cybersecurity Analyst certification underscores my commitment to ensuring the integrity and security of digital assets. With a proven track record of practical application in these domains, I am eager to bring my expertise to a remote work environment, contributing to the protection and optimization of data assets from any location. WORK EXPERIENCE Mike Albert Leasing - Fairfield, Ohio July 2019 - September 2023 Retail Assistant Manager Host interviews, hire, train, and coach Service Agents Make cold calls for new corporate accounts Conduct collection calls and assign follow up collection calls to Rental Agents Collaborating with location manager to project growth, strategic initiatives, and budgeting Follow-up with internal/external customer services issues Answering phones and booking reservations Sell & promote additional products Proficient in using multiple screens and programs VXI Global Solutions - Winton Woods, Ohio April 2018 - May 2019 Inbound/Outbound Calls Specialist Perform collection calls utilizing a predictive dialer Handle calls in a prompt, courteous and helpful manner Taking messages and providing information as necessary Proficient in using multiple screens and programs Make up to 200+ calls daily Promote superior experience by addressing customer concerns, demonstrating empathy, and resolving problems swiftly Building relationships with every customer Lids - Colerain, Ohio June 2016 - February 2017 General Manager Produce sales gains, by providing customer service Meet or exceed Company Objectives in all statistics Supervise Associates Recruiting and training store personnel on proper store operations and procedures Build strong relationships with internal and external candidates to ensure an excellent hiring experience. Foot Locker - Colerain, Ohio July 2015 - May 2016 Assistant Manager Define clear targets and objectives and communicate to other team members. Grow sales and boost profits, applying proactive management strategies and enhancing sales training. Close lucrative sales deals using strong negotiation and persuasion skills. Handle customer relations issues, enabling quick resolution, and client satisfaction. Exceeded sales quotas and increased profitability through effective sales strategy and business planning. EDUCATION Fairfield High School - Fairfield, Ohio High School Diploma: June 2013Completed AP Course in Reading3.7 GPA Brown Mackie College - Evendale, Ohio Business Management – June 2016No Degree PROFESSIONAL SKILLS Multi-tasking Planning & coordination Accuracy & attention to detail Exceptional verbal & written communication skills Quick learner SQL, R, & Tableau Penetration Testing, Vulnerability Scanning, & Network Defense Tactics Professional Associations Apparel Creative Personnel - Cincinnati, Ohio 10/01/2022 - present NAACP AWARDS AND HONORS Google Data Analytics Certificate July 2022 IBM Cybersecurity Analysts Professional Certificate November 2023 Life Insurance License January 2024 Indexed Universal Life Bootcamp Certificate February 2024 Annuity Bootcamp Certificate February 2024
Category:
Services
Posted:
April 17 on BarefootStudent
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