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Melissa J Terrebonne | Services Service | 7254697774

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Melissa J Terrebonne

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Melisse J Terrebonne Phlebotomist, Medical Assistant Lockport, LAXXXX@outlook.com337-366-XXXXMulti-talented Phlebotomist with proven track record of excellence working in clinic and mobile settings. Expert in all aspects of venipuncture with success in working with difficult or needle-adverse individuals. Gathering information for life insurance companies to accurately evaluate prospective customers' health. Highly competent in gathering necessary health information and samples as well as interviewing customers. Offering polished communication skills. Brings excellent organizational skills and talent for overcoming customer objections. Self-motivated and true team player. Known for upbeat attitude and stellar service when interacting with customers. Skills Wound Care Physical Therapy SupportPatient ADL’s Operating EKG EquipmentPalliative Care Staff Phlebotomy TrainingSalesforce CRM Updating Medical RecordsMicrosoft Office Recruiting and interviewingCustomer Service Hazardous Material DisposalProject Management Inbound and Outbound CallingInventory Management Specimen and Blood CollectionInjection Administration Patient Progress DocumentationAppointment Scheduling Document and Records Management Work Experience v Mobile Phlebotomist, IMS Paramed, INC Newark, CA-Jan 2021- Current· Collect blood, urine, semen, and sputum samples from clients following safety and biohazard handling procedures.· Check and document vitals such as blood pressure, height, weight and EKG test. · Obtain demographic information and medical history prior to collection.· Practice aseptic hand washing techniques daily.· Multi-task various priorities to ensure task completion.· Disinfect and sanitize workstations before and after each collection.· Scheduled appointments via telephone and online portal.· Prepared and report work orders for billing purposes.v Customer Service Representative/Phlebotomist, Medical Assistant, ExamOne, A Quest Diagnostics Company Metairie, LA- Jun 2016- Current· Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.· Communicated with medical team orally and verbally on patient’s collection.· Utilized universal precautions and OSHA guidelines within the medical facility.· Collected blood samples from clients following safety and biohazard handling procedures.· Monitored patients’ vitals manually.v Medical Assistant Instructor Lafayette, LA July 2022- Dec 2022· Created and maintained a welcoming, friendly, engaging classroom environment.· Developed lesson plans and lectures to prepare students for tests, and quizzes.· Provided guidance and academic support to students.v Mobile Phlebotomist, Medical Assistant, ExamOne, A Quest Diagnostics Company Honolulu, HI – Feb 2021- Aug 2021 · Collected blood, sputum, semen, and urine samples from clients following safety and biohazard handling procedures.· Checked and documented vitals such as blood pressure, height, weight and EKG testing.· Educated patients on body systems in reference to lab procedures.· Monitored patient’s overall health during collection procedures.v Medical Assistant, Phlebotomist, Louisiana Department of Health Thibodaux, LA – Jan 2017-Apr 2019· Obtained client medical history, medication information, symptoms and allergies.· Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.· Disposed of all contaminated material following OSHA and CLIA protocol.· Processed lab requisitions and reports accurately.· Performed venipunctures and capillary punctures daily· Prepared for minor in-house procedures.· Educated and documented patient’s nutrition as it relates to medical procedures.· Assisted patients with therapeutic modalities and medical equipment.v Assistant Manager, Dollar General Larose, LA- May 2014 – Nov 2016· Managed employees on shift, Employee payroll· Monitored cash intake and deposit records, increasing accuracy and reducing discrepancies.· Provided excellent customer service to internal and external customers.· Initiated professionalism and team mini workshop to enhance morale.v Home Health Hospice Aide, St Catherine's Hospice Houma, LA- Feb 2012- Dec 2012· Protected privacy and delivered comfort to preserve dignity of dying patient and family members.· Assisted patients with bathing, grooming, dressing and oral hygiene care both in private residences and facilities.· Communicated with all levels of representatives involve with patient care.v Certified Nursing Assistant, Broadway Elder Living Lockport, LA – Dec 2007- Apr 2011· Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.· Assisted staff members with basic care of promoting a healthier lifestyle.· Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.· Checked patient vitals such as temperature, blood pressure and blood sugar levels.· Transported patients between rooms and appointments or testing locations.v Certified Nursing Assistant, St Ann Rehab Hospital Raceland, LA Mar 2003- Sep 2004· vitals such as temperature, blood pressure and blood sugar levels.· Planned individually designed treatment programs to restore, maintain and improve physical functioning, alleviate pain and prevent disability.v Certified Nursing Assistant, South Lafourche Nursing Center LaRose LA – May 1995- August 2000· Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.· Transported patients between rooms and appointments or testing locations. Education · Clinical Medical Assisting, Blue Cliff College Houma, LA | Dec 2017 National Technical Honor Society· NHA Phlebotomy, Learning Bridge Career Institute Houma, LA | Aug 2015· Massage Therapy, Blue Cliff College Metairie, LA | Jul 2005· GED, South Lafourche High School Cut Off, LA | Mar 2004· Certified Medical Assistant, South Louisiana Community College Thibodaux, LA | Feb 2003 Certifications · CLS - Phlebotomy, Louisiana State License - 4/2016· Certified Phlebotomy, NHA - 11/2015· National Registered Certified Medical Assistant, NAHP-7/2017· BLS, American Heart Association - 10/2021
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April 29 on BarefootStudent
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