This listing was posted on BarefootStudent.
Amanda Cox
Location:
Keller, TX
Description:
P R O F E S S I O N A L S U M M A R Y 817-600-XXXX Keller, TX XXXX@gmail.com Dynamic and results-driven with a passion for fostering amiability and building lasting relationships. Over 10 years experience with Brand Marketing and over two years of experience overseeing office operations across multiple locations, adept at creating welcoming environments for both customers and staff. Skilled in utilizing empathy and active listening to address concerns and enhance satisfaction. Proven track record of implementing innovative marketing strategies and collaborating with cross-functional teams to drive business growth. Excel at optimizing processes and leveraging technology to streamline operations. Dedicated to empowering team members through training and development initiatives to deliver exceptional service. OFFICE MANAGER | T OFF YOUR HEALTH | KELLER, TX | FORT WORTH, TX | DALLAS, TX 05/2022 - PRESENT Cultivated lasting relationships with customers, patients, and representatives, earning theirtrust and loyalty to the extent that they directly contacted me for scheduling and issueresolution.Prioritized patient and employee feedback, recognizing it as crucial for maintaining highstandards of service and satisfaction.Addressed and corrected multiple billing issues, demonstrating a commitment to accuracyand ensuring financial transparency for patients.Implemented Credit Authorization and automated recall systems to streamlineappointment scheduling and enhance patient engagement.Leveraged technology to set up spreadsheets and optimize the process of pulling patientreports, increasing efficiency and accuracy.Utilized active listening skills to understand/address patient/staff needs, fostering trust andloyalty.Developed initiatives to enhance team cohesion and morale, resulting in improvedcollaboration and productivity.Organized regular check-ins with both patients and staff to maintain strong connectionsand address any issues proactively.Implemented training programs focused on empathy and communication skills toempower staff members to provide exceptional service.Collaborated with cross-functional teams to develop and implement initiatives aimed atenhancing patient experience and satisfaction.Proactively sought and implemented feedback from patients and staff to continuouslyimprove service delivery and operational processes.Developed and executed targeted marketing campaigns to promote healthcare services atevents.Managed social media channels and online presence, engaging with followers andgenerating valuable content to enhance brand visibility and reputation within thehealthcare community. EVENT MANAGER | GEOMETRY GLOBAL | DALLAS-FORT WORTH, TX | 08/2013 - 04 /2022 Strategically plan, execute, and oversee regional events for various client brands, ensuringalignment with brand objectives and delivering exceptional experiences.Manage event budgets, vendor relationships, and logistical arrangements to optimizeresources and exceed client expectations.Lead cross-functional teams of brand ambassadors, event staff, and vendors to coordinateevent logistics, activations, and on-site operations.Develop innovative event concepts and experiential marketing strategies to drive brand awareness,engagement, and customer loyalty.Collaborate closely with clients to understand their objectives, provide strategic recommendations, anddeliver customized event solutions that align with their brand vision.Analyze event metrics and feedback to measure success, identify areas for improvement, and drivecontinuous optimization of event strategies. EVENT BARTENDER | LEGENDS HOSPITALITY | DALLAS, TX | 08/2010 - 08 /2022 Developed and Implemented: Training programs for new hires, focusing on product knowledge,customer service, and safety protocols.Oversaw Inventory Management: Ordering supplies, and maintaining optimal stock levels to minimizewaste and reduce costs.Designed/Updated: Cocktail menus based on market trends and customer preferences, resulting in a27% increase in sales.Maintained a High Level of Customer Satisfaction: Through effective communication, problemresolution, and personalized service.Supervised a team, ensuring smooth operations and exceptional customer service.Created custom cocktail menus: Tailored to event themes and client preferences, contributing to theoverall guest experience.
Category:
Services
Posted:
May 1 on BarefootStudent
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to BarefootStudent
Important Safety Tips
These might be signs of fraud:
- Really cheap prices
- Irregular email adresses
- Contact info in pictures
To learn more, visit the Safety Center or click here to report this listing.