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Ivelisse Munet | Services Service | 7269199651

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Ivelisse Munet

Description:

IVELISSEMUNET 321-695-XXXX XXXX@gmail.com San Antonio, TX 78224 SKILLS Tax Planning Strategies Tax Law Interpretation Tax Software Proficiency Organizational Skills Telephone Etiquette Active Listening Insurance Verification Multitasking Microsoft Office ยท Customer ServicePROFESSIONAL SUMMARYHardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value. Operate well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Utilizing software proficiency and exceptional organizational skills, I've significantly enhanced client satisfaction and team performance, demonstrating a unique blend of technical expertise and interpersonal abilities.EXPERIENCEOctober 2021 - Present Senior Tax Specialist H&R Block, Fort Drum, NY Assisted clients in resolving IRS inquiries, disputes, underpayment penalties. Prepared and filed federal, state, and local tax returns for individuals and businesses. Educated clients on current tax laws and their implications on future planning. Provided technical assistance to staff members regarding new tax laws and procedures. Utilized tax preparation software to accurately prepare tax returns. Consulted tax law handbooks and bulletins to determine procedures for preparation of atypical returns. October 2020 - April 2021 Associate Team Leader H&R Block, Fort Drum, NY Ensured proper implementation of organizational policies and procedures. Encouraged team collaboration through open communication channels which resulted in increased productivity. Developed, coached and mentored team members to enhance their performance. Conducted regular meetings with the team to discuss progress and identify areas for improvement. October 2012 - May 2020 Tutor Home Tutoring, Orlando, FL Explained difficult concepts, terms and theories in easy-to-understand terminology. Developed creative activities to engage students in the learning process. Collaborated with parents and teachers to determine student needs and develop tutoring plans. April 2016 - May 2018 Package Sorter UPS, Orlando, FL Maintained efficient package sorting processes by following established procedures and guidelines. Used scanners, computers and automation to improve accuracy and speed. March 2017 - April 2018 Inventory Associate/ Driver WIS, Orlando, FL Performed regular audits of inventory items for accuracy and completeness. Trained personnel on proper use of equipment for efficient movement of goods within the facility. Complied with traffic rules and regulations to operate vehicles in safe, legal manner when driving co-workers to various job sites. August 2014 - January 2016 Receptionist Winter Park Dental, Winter Park Screened incoming phone calls, taking messages or forwarding to appropriate staff. Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations. Updated patient records, medical histories, and contact information. Managed patient check-ins by verifying insurance coverage, collecting payments, and updating accounts accordingly. Collected co-payments and co-insurance and issued appropriate receipts during check-in. Processed payment transactions for cash, checks, and credit and debit card. Used basic knowledge of medical terminology in daily office tasks. EDUCATION Bachelor's Degree in Biotechnology University of Central Florida, Orlando Associate degree in Science Valencia College, OrlandoREFERENCES References available upon request .
Category:
Services
Posted:
May 14 on BarefootStudent
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