This listing was posted on BarefootStudent.
Donald Wesley Muraoka Jr.
Description:
Donald Muraoka Jr4144 Sunny Aspen Circle Apt 112 Fort Myers, FL 33916 |269-808-XXXX | XXXX@gmail.com Skills Summary Proficient in delivering exceptional customer service and support, with a strong focus on meeting and exceeding customer needs and expectations. Skilled in data entry and management, with a keen attention to detail and accuracy. Experienced in pharmaceutical dispensing, IV and sterile/non-sterile compounding, and knowledgeable in USP 797 guidelines. Well-versed in managing consumer loans and wealth management, with expertise in budgeting and P&L reporting. Proficient in Microsoft Office, including Word, Excel, and PowerPoint. Experienced in business management with a strong understanding of business operations, management, and strategic planning. Customer Service, Front-of-House Operations, Interpersonal Communication Team Collaboration, Cash Handling and Point-of-Sale Systems, Conflict Resolution, Training and Development, Food Safety and Sanitation. Experience Panda Express Front House Server and a Lead in Training/September 2023-January 2024 As a Panda Express Front of House Lead in training, I am a key member of the restaurant's team who is responsible for ensuring a positive dining experience for guests. Their primary duties include overseeing the front of the house operations, managing customer service, and supervising front-line employees. Here are some key characteristics and responsibilities of a Panda Express Front of House Lead:1. Leadership: The Front of House Lead is responsible for leading and motivating the front-line team members, including cashiers, servers, and hosts, to provide exceptional customer service.2. Customer Service: They ensure that guests receive a warm welcome, friendly service, and prompt assistance with any inquiries or concerns. They handle customer complaints and strive to resolve issues to the satisfaction of the guests.3. Operational Oversight: The Front of House Lead supervises the dining area, ensuring it is clean, organized, and well-maintained. They manage the seating of guests, oversee the flow of the dining area, and coordinate with the kitchen staff to ensure efficient service.4. Training and Development: They train new team members on front-of-house procedures, customer service standards, and company policies. They also provide ongoing coaching and feedback to team members to help them improve their performance.Front House Server/Customer Experience Dedicated and customer-focused Front of House Employee with a passion for delivering exceptional dining experiences. Proven ability to provide outstanding service, ensure guest satisfaction, and contribute to the overall success of the restaurant. Skilled in front-of-house operations, team collaboration, and maintaining a positive, welcoming atmosphere. Greet and welcome guests as they arrive, providing a friendly and engaging first point of contact.- Manage guest seating, taking reservations, and coordinating table assignments to optimize dining flow and guest satisfaction.- Provide detailed information about menu items, specials, and promotions, and offer recommendations based on guest preferences.- Process guest orders accurately and efficiently using the restaurant's point-of-sale system, handling cash transactions and maintaining a balanced cash drawer.- Ensure the cleanliness and organization of the dining area, including tables, chairs, and service stations, to create a pleasant and inviting atmosphere for guests.- Collaborate with kitchen staff to ensure timely and accurate delivery of food orders to guests, addressing any issues or concerns promptly and professionally.- Respond to guest inquiries, concerns, and complaints with empathy and attentiveness, striving to resolve issues to the satisfaction of the guests.- Uphold food safety and sanitation standards, including regular cleaning and maintenance of the front-of-house area and adherence to health and safety regulations.- Actively participate in team meetings, training sessions, and ongoing professional development to enhance product knowledge, service skills, and teamwork. Hometown Pharmacy Long-Term Care Pharmacy Technician/ January 2020-March 2023 Professionally organized medications for dispensation by pharmacists, including reading and interpreting medication orders and prescriptions, preparing labels, calculating quantities, and assembling various pharmaceutical therapies, such as intravenous solutions. Adhered to strict USP 797 guidelines while working in a sterile compounding area, as well as proper guidelines and daily cleaning protocols in Ante and Buffer room in a horizontal airflow IV hood. Maintained accurate and thorough records of nonsterile and sterile compounding recipes, which were checked by a pharmacist for quality assurance. Ensured high-quality sterile and nonsterile products were consistently produced. Additionally, trained others in proper USP 797 guidelines to maintain a safe and efficient work environment. Advia Credit Union Member Solutions Representative/ June 2005-June 2011 Managed telephone inquiries and transactions for members, providing excellent customer service and support. Reviewed and processed consumer loan applications, ensuring accuracy and completeness of all necessary documentation. Responded to member inquiries regarding Credit Union services, while also performing a variety of account maintenance tasks, including balancing checkbooks for members when necessary. Provided general Credit Union information to members and proactively cross-sold Credit Union services. Conducted inbound and outbound calling and cold calls to increase member engagement and promote Credit Union services. Education/Achievements Galesburg-Augusta High School Graduate Kalamazoo Valley Community College Board Certified Pharmacy Technician of Michigan
Category:
Services
Posted:
May 21 on BarefootStudent
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to BarefootStudent
Important Safety Tips
These might be signs of fraud:
- Really cheap prices
- Irregular email adresses
- Contact info in pictures
To learn more, visit the Safety Center or click here to report this listing.