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Caden Kurtz
Location:
Lakewood, CA
Description:
CADEN KURTZPROFESSIONAL SUMMARYExperienced Customer Service Professional, proficient in handlingcomplex customer issues and promoting positive experiences.Efficiency-driven and organized with team-oriented mentality anddedication to customer satisfaction.WORK HISTORYDelivery Driver, 02/2024 to CurrentUber Eats• Worked extended hours at a high level of efficiency.• Effectively solve administrative issues between customers, merchants,and company.• Provided on time deliveries and exceptional customer service.Front Desk Lead (Key holder)/Customer Service, 03/2022 to 02/2024Wild Goose Escapes - Huntington Beach, CA• Provided exceptional customer service by greeting and assistingcustomers.• Enhanced player experience by creating immersive storylines andengaging game content.• Managed transactions and ensured accuracy during checkoutprocesses• Addressed customer inquiries and resolved issues promptly andprofessionally.• Supported facility operations by performing routine maintenancetasks on sets and props, ensuring optimal functionality during eachgame.• Utilized effective time management techniques to balance multipleresponsibilities within fast-paced escape room environments.• Operated POS to record transactions accurately and efficiently,reconciled cash drawer.Server, 01/2021 to 03/2022Medieval Times - Buena Park, CA• Resolved customer complaints promptly and professionally tomaintain positive reputation.• Provided attentive service during high-volume periods withoutsacrificing attention to detail or guest rapport.• Explained menu items and suggested appropriate options for foodallergy concerns.• Learned and followed local alcohol laws to keep restaurant compliant
Category:
Services
Posted:
June 6 on BarefootStudent
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