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Cole Gosar
Location:
Fort Collins, CO
Description:
Cole Gosar Fort Collins, CO 80526• 970-221-XXXX • XXXX@gmail.com • www.linkedin.com/in/cole-gosar/ Travel Advisor Extensive experience using Microsoft Office Suite and Google apps, with an emphasis on Outlook, Teams, Excel, Word, and Drive to complete projects and perform job duties. Over the course of 4 years, planned and managed multiple international trips by creating itineraries and making and paying for reservations. 5+ years of experience in customer service and excels in conflict negotiation/management. Excellent interpersonal skills, namely communication, negotiation, relationship building, persuasion, and problem solving. Collaborates well with and in teams to reach a common goal. RELEVANT EXPERIENCE Study Abroad – Uppsala University, Uppsala, Sweden January 2020-June 2020 Developed cross-cultural competence, improved resourcefulness, and shows a willingness to take risks Business Capstone – University of Colorado Boulder, Boulder, CO August 2019-January 2020 Completed a 60+ page business plan which involved extensive demographic and market research along with interpreting and presenting the results in an accurate and clear manner to an investor panel R-Studio and Qualtrics– University of Colorado Boulder, Boulder, CO August 2016-June 2020 4 years of experience, utilized to run statistical analysis and surveys throughout college coursework Shift Lead – University of Colorado Boulder (Norlin Library), Boulder, CO May 2019-January 2020 Managing Conflict Successfully mediated conflicts resulting in favorable resolutions while adhering to strict safety guidelines Maintained and cultivated the safety of patrons during multiple high-threat situations, including working with police officers to write incident reports and disseminate valuable safety information to patrons Leadership/Supervising Skills Oversaw various teams of 5, all of which had exceptionally high performance in job duties Headed multiple successful responses to various security threats while overseeing incident reports Problem-Solving Skills Dealt with complex security threats and disagreements with efficiency by quickly identifying the root cause of the problem and using interpersonal skills to mediate the conflict into a potential resolution Oversaw the library’s lost and found and resolved many disputes surrounding its outdated bookkeeping Budtender – KindCare of Colorado, Fort Collins, CO June 2020-December 2021 POS Experience Facilitated accurate and legal sales through masterful navigation and use of the company’s POS system Relied on extensive knowledge of selling and negotiation tactics to execute efficient sales Attention To Detail Made specific and thorough product recommendations tailored to individual needs and desires Accurately totaled inventory and transaction price, driving efficacy from the POS to inventory accounting Customer Service Provided an inclusive and detailed buying experience for all and was regularly commended in writing Mediated conflicts arising from missing products and incorrect billing and negotiated suitable resolutions EDUCATION Bachelor of Science Psychology and Business Minor - University of Colorado Boulder, Boulder, CO, 2020
Category:
Services
Posted:
June 20 on BarefootStudent
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