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Jerry L Williams Jr
Description:
Summary Experience Cooperative Forklift Operator with 10 years of experience lifting and carrying heavy loads using warehouse equipment. Qualified to operate various classes of forklifts and practiced in wide range of heavy equipment. Talented problem-solver with strong ethics, integrity and relationship-building abilities. Multitenured and experienced in Warehouse, Customer Service and HospitalityIndustries. Hardworking and observant Assistant Machine Operator with experience operating and maintaining equipment. Bilingual (i.e. Portuguese, Spanish, French/Haitian) language skills used to communicate with bilingual individuals in professional daily activities. Communicative customer service professional motivated to maintain customer satisfaction and contribute to company success. History managing large amounts of inbound calls and sustaining satisfactory relationships with customers. Offers skill with CRM systems paired with outstanding active listening and multitasking abilities. Hardworking Customer Service and Front Desk Manager who offers great people skills, organized file management and deep understanding of patient protections; as well as professionally trained Guest Services. Experience with electronic recordkeeping and insurance documentation. The Stow Co. Lead Forklift Operator | Holland, MI 09/2023 to 04/2024 Checked shipment documents against actual loads prior to shipping outbound orders.Operated forklift to move and store inventory in warehouse. Communicated regularly with supervisors regarding current job assignments.Managed multiple projects simultaneously while adhering to strict deadlines.Assessed work areas for potential hazards and took appropriate steps to mitigate risks.Trained new employees on the proper use of forklift equipment. Peachtree Packaging Warehouse Lead | Atlanta, GA 06/2021 to 08/2023 Used computer and company software to enter shipment and inventory records.Loaded and unloaded trailers with care and efficiency. Removed damaged products from outgoing shipments during final inspections.Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives. Staged and sorted products for loading.Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.Utilized forklift to move inventory items. Reviewed work orders to determine work assignments and material and equipment needs.Scanned products to provide accurate tracking within warehouse management system. WestRock Formerly Rock-Tenn Merchandising Displays Assistant Machine Operator | Atlanta, GA 03/2019 to 06/2021 Skills Stock controlScheduling and PlanningLoading and unloading Shipping and receivingForklift OperationMaterial HandlingMechanical AptitudeDocumentationTeamwork and CollaborationProduction SchedulingWarehouse Management SystemsBusiness ethicsRFID systems Inventory reporting Supply chain and inventory management Punctual and ReliableShipping operationsStaff ManagementWork Planning and PrioritizationStorage and Organization Manufacturing and warehouse proceduresCertified forklift operator Education and Training Bachelor of Arts Grand Rapids Community College Grand Rapids, MI,Humanities, Expected in 05/2026 Associate of Arts Pima Community CollegeTucson, AZ,Business Administration And Management, 06/2021 Set up and operated machine to produce parts or tools by turning dials, pushing buttons, or engaging levers. Monitored production output and adjusted machine settings as necessary to maintain quality standards. Maintained records of daily production output and ensured accuracy of data entry into computer system.Cleaned work area regularly to maintain a safe and organized environment.Followed established procedures for operation of machinery according to company policies. Landtamers Landscaping Irrigation Specialist | Tucson, AZ 05/2018 to 02/2019 Troubleshot malfunctions in irrigation systems to identify problems with equipment or layout issues. Coordinated with other contractors involved in landscape projects in order to ensure compatibility between different elements of the project. Maintained accurate records related to installations, repairs and maintenance activities.Adjusted valves and pressure gauges when necessary to maintain proper water flow throughout the system. Conducted quality control checks after completing a project before signing off on it.Installed and maintained irrigation systems in residential and commercial areas.Repaired broken or malfunctioning parts using hand tools such as wrenches, pliers.Maintained accurate records of work performed on each project site. Desert Viking Pool/Plumbing PVC Installation Specialist | Tucson, AZ 12/2015 to 03/2018 Evaluated current system configurations for compatibility with new installations or upgrades.Supervised field installation staff and handled escalated issues to maintain progress.Monitored progress of projects on a daily basis and adjusted schedules as necessary to meet deadlines. Adjusted, connected, or disconnected wiring, piping and tubing to complete repairs and installations. Installed new components or replaced defective parts to restore functionality. Kaiser Permenente Customer Care Representative | Atlanta, GA 04/2013 to 11/2015 Educated customers where applicable to alleviate need forfuture contact. Delivered customer support to high call load each shift. Provided accurate, valid, and complete information to customers.Promptly responded to customer inquiries and resolved complaints to promote loyalty.Kept customer and system account information accurate and current to support timely resolutions for concerns. Fairfield By Marriott Front Desk Manager | Atlanta, GA 06/2010 to 04/2013 Managed guest check-in and check-out procedures, reservations and payments.Received incoming calls and coordinated with staff to fulfill customer requests.Managed customer complaints and rectified issues to complete satisfaction.Oversaw cash and credit card payment transactions at the front desk.Mentored new staff on correct procedures, compliance requirements and performance strategies. Handled payment processing and provided customers with receipts and proper bills and change.Provided administrative support to coworkers, taking on additional tasks during high-volume periods. Welcomed large volume of guests and improved overall customer service.Supervised front desk operations, enabling guests to receive superior customer service from hotel staff. Maintained important files, running reports and delivering updates on occupancy and revenue.Created and optimized employee schedules for shift coverage.
Category:
Services
Posted:
June 20 on BarefootStudent
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